Legal
Terms & Conditions
Last updated: August 2026
1. Introduction
These Terms & Conditions ("Terms") govern your use of the F.I.D. Integrated Services website, client portal, and any services we provide (the "Services"). By creating an account, placing an order, or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
2. Our Services
F.I.D. Integrated Services is a registered design company offering services across three divisions: fashion design, interior design, and digital design (including web hosting and website maintenance). We also operate a Web Scout & Website Testing portal where approved scouts source leads and testers verify websites before client deployment, subject to a separate agreement presented at login. Specific deliverables, timelines, and pricing for any engagement are set out in the individual proposal, invoice, or agreement agreed between you and us.
3. Accounts & Client Portal
When you register for a client portal account, you must provide accurate and complete information and keep your login credentials secure. You are responsible for all activity under your account. If you become aware of any unauthorised use of your account, you must notify us immediately.
4. Orders & Payments
Invoices issued through the client portal are payable in GBP via our secure payment provider, Stripe. One-off payments are due by the date stated on the invoice. Where a payment is not received by the due date, the invoice may be marked as overdue and reminder notices may be issued.
5. Recurring Subscriptions
Where you elect to pay for a service on a recurring basis (for example, web hosting or maintenance), your subscription will continue to renew automatically at the agreed interval until cancelled. By starting a recurring subscription you authorise us to charge the recurring amount to your payment method until the subscription is cancelled.
6. Cancellations & Refunds
You may cancel a recurring subscription at any time from your client portal, with cancellation taking effect at the end of the current billing period. Refunds, where applicable, are assessed on a case-by-case basis. If you believe you have been charged in error, please contact us and we will review the matter promptly.
7. Intellectual Property
All content, designs, and materials created by F.I.D. Integrated Services remain our intellectual property until full payment has been received. Upon settlement of all applicable invoices, ownership of the agreed deliverables transfers to you. These Terms do not grant you any right to use our branding, logos, or trademarks without prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, F.I.D. Integrated Services shall not be liable for any indirect, incidental, or consequential losses arising from your use of the Services. Our total liability in respect of any claim shall not exceed the amount you have paid us for the specific service giving rise to the claim.
9. Changes to These Terms
We may update these Terms from time to time. The most current version will always be available on this page, and the "Last updated" date below will reflect the most recent revision. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions about these Terms, please contact us at hello@fids-studio.com.